SUPPORT
Windowlink subscription packages come complete with access to our Support Team.
If you have any difficulties or questions about your packages you can get support from our technical team over the phone or by email, Monday to Friday 9am – 5pm.
If needed, we can also log-in remotely to your machine to fix your issue.
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Subscription packages include free support for the lifetime of your subscription.
We can also offer individual or group training sessions at Windowlink HQ in Gloucester, at your premises or online.
To subscribe to Windowlink Support or renew your package, call us on 01452 348575.
Andy Young, Kingdom Rooms
"I have worked with Windowlink for many years now, originally using window and conservatory pricing software. These programs undoubtedly helped us grow our business with a product that gave clear and detailed information to customers and our whole team alike. Windowlink's understanding of this industry and skill set helped us improve bottomline by working to avoid mistakes and time delays and helped us achieve enviably high customer reviews too."
Ryan Schofield, Thames Valley Windows
"We have worked with Windowlink for over 13 years and Focus is intrinsically linked to our sales processes and documentation including survey paperwork. We have spent a lot of time keeping our product ranges up to date within the program and this has paid dividends to our organisation and smooth order processing. When we have left products outside of Focus this has led to errors and issues but once they are brought in to the program we have much more consistency in specification. Their support team are very helpful and their understanding of the industry and its products makes customisation and development much easier than working with typical ‘software’ companies."