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"With Vector we beat our competition on a large special design for a public house"
"We bought a cheaper package and then realised our mistake…Focus is brilliant" "Vector allows us to customise, personalise and even frame-mount prints" "Windowlink software is so much easier to use than our old system" "Vector has transformed our conservatory business and increased sales threefold" "£100,000 worth of bespoke orders with Vector in less than a month…outstanding" "Focus software gives us the professional touch and reduces time wasting mistakes" "Tailoring to a customer’s demands is so simple" |
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User Case Study - Windowlink makes ordering easy for Consort customers
Ordering doors and window is quick and easy for customers of Consort, the Nottinghamshire trade fabricator, thanks to Windowlink's Focus Plus presentation and pricing package. Over 30 installers of Consort PVC-U glazed products are now using the customised sales software, branded by Consort as EasyOrder. Windowlink worked closely with Consort to develop the bespoke program which allows installers to produce fully priced quotations whilst in the home or showroom. Each package is based on Consort's pricing structure and includes detailed product specifications to make the sales and ordering process fast and efficient. "Previously, customers were costing jobs manually using printed price lists, which is very time consuming," says Stuart Buchanan, Consort's Sales and Marketing Director. "Now with EasyOrder they can work through a detailed product checklist on screen and calculate the exact price, based on actual costs and their mark-up, in a matter of minutes. This system also means they can keep track of the profit they are making on each job." Each Focus Plus program is customised by Windowlink to suit an individual company's product portfolio and prices. Consort's checklist covers every option in its doors and windows range, including frame style and hardware plus precise glass sizes, so customers only pay for the glass that is used. The software ensures nothing is forgotten during the ordering process and avoids errors and possible disputes with end-users about what is included in the price. Consort is offering its EasyOrder pricing package to customers for a free trial period and then at a discounted purchase price. Ongoing support and upgrades are available direct from Windowlink for a nominal monthly charge. The investment in EasyOrder will help its customers gain that all-important edge in today's highly competitive market, says Stuart Buchanan: "We've had a great response to the new software and many of our customers are already using it to boost their sales potential and impress homeowners with professional looking quotes at the click of a mouse." Consort is one of the UK's largest PVC-U trade fabricators and manufactures 8,000 windows and 2,000 doors a month from its state-of-the-art factory near Mansfield. The company also produces porches and conservatories, and following the success of Focus Plus it is currently working with Windowlink on a similar customised pricing and presentation system for conservatories based on Windowlink's Vector Plus. |